How do I get a refund for the travel I am not using? Local Monthly Pass is valid for local and limited bus, and rail travel in one or two fare zones. You lost the ticket right? Annual Dublin City Bus Refund … Under producer Irv Gotti’s watchful eye Hov employs new Roc-A-Fella Records Fare exchange conditions. To report a lost item, call (614) 228-4112. I need to cancel my trip. How do I get access to Fiit and Yogaia with my Monthly+ Pass? Refunding your Adult and Youth Monthly Pass can only be done at a Customer Service Centre. Can I pause my Monthly+ Pass? A refund request and paper monthly passes can be mailed to the Rail Refund Department, NJ Transit, One Penn Plaza East, Newark, NJ, 07105-2246. All passes are valid on all routes. Can I have a refund on my Interflix bus pass? All Commuter Rail passes above Zone 1A can be used on Express Buses as well. If all the seats on the bus are allocated and you paid for a seat for your child, but a child who is entitled for free transport needs a seat, your child’s bus pass will be withdrawn to accommodate the child who is entitled to free transport. An upgrade must be purchased to use a Local Monthly Pass for Regional or Airport service. You can make changes to your bookings at any time, up to 24 hours before the date and time of your first journey. Starting Thursday, SEPTA will operate on a Lifeline Service Schedule with limited lines and routes. Find the best bus pass for you. The Rapid will not replace Wave cards, tickets, transfer cards or change cards that have been damaged due to misuse or altered in any way. You won't be refunded on a pro-rata basis. Refund Calculations for Dublin Bus & Bus/Luas Annual Tickets. To qualify for student discount, students must present (at the time of purchase) a valid photo ID issued by their college or university that shows a course expiry date on. The 3-day pass is only available on Deuce Buses, using the new rideRTC transit app, or at select TVMs. You can get a 2-hour and 24-hour passes at all Ticket Vending Machines (TVMs) along the Vegas Strip and on-board the Deuce. Click here to view the online bus pass purchase and refund policy. In cases of disruption 1, alternative arrangements will be put in place as soon as possible.This means that Metrolink will arrange for tram tickets to be accepted on local bus or rail services, or will provide a replacement bus service running on the disrupted line(s) 2. A lot of would-be commuters who are working from home due to the coronavirus are now asking themselves: can I get a refund for my pricey, unused monthly rail and bus tickets? How do I request a refund if I cancel my season ticket? This ensures that exchange students can get a refund cheque prior to the university’s holiday closure. To refund a monthly or weekly pass on NJ Transit’s My Tix app, riders should find the pass in the All Tickets tab, swipe left and select refund. Regular Adult and Youth Monthly Passes. 1 “Disruption” refers to a service suspension of greater than 10 minutes in duration. Coach USA is not refunding monthly passes, but is doubling the expiration date for the 10, 20, 40 and 50 trip commutation books until April 30, said a spokesman. The 30-day pass is only available using the new rideRTC transit app, or at select TVMs. A passenger buys NJ Transit tickets at Hoboken Terminal. Apply for a refund. Yes. If you are travelling more than three days a week, the quickest way to buy a ticket is on our mTicket app.We know that everyone uses bus passes differently, that’s why we have lots of tickets and passes available to suit your needs. How can I find out if my municipality contributes to fares? Your Pass can be purchased on our website or on our mobile app. Metrolink Trams. These tickets are non-refundable. MTA is not responsible for lost, damaged or stolen passes. For fare exchange and refund conditions, see the policy regarding fare refunds and exchanges of the Autorité régionale de transport métropolitain (ARTM) [in French only). How can I get a refund for my MTA Commuter Bus ticket? “Can I Get A…” features Jay-Z, almost counter-intuitively, letting women know that money can’t buy love. Products. SEPTA also issued masks to all frontline employees. Early Bird tickets can be purchased a minimum of 2 calendar months in advance. 14. Are you entitled to a preferential reimbursement (VT)? If you have more than 7 days remaining on your card, you can apply for a refund. nj.com/tips. All guests will need to pre-purchase day lift passes or multi-day passes prior to arrival. Simply log in to your account on our website and select the Manage My StagecoachSmart section of MyStagecoach or call 0345 810 100. Coronavirus (COVID-19) info. We understand this is an inconvenience but this is an important step required to allow us to operate within COVID-19 requirements with a new product range and associated terms and conditions. Your active ticket will be shown at the top of the list, under “In Use.” When prompted by a bus driver/Transit Police officer, you can select the active ticket from the list of … Are you entitled to a preferential reimbursement (VT)? Riders can reinstate their autoload once normal travel resumes by going to their online key card account. I get my monthly bus or subway pass through Auto-pay, and I won’t be using it. Please let us know if you are not travelling as soon as possible by completing the following form here . If you would like to receive a refund for a MTA Commuter Bus ticket or pass, please return the ticket using either priority or certified mail (for tracking purposes only) to the address below, with a letter of saying why you are returning the ticket. Can I get a refund? All rights reserved (About Us). Below is a table of the refunds you can expect to receive when you cancel your Dublin City Bus or Dublin City Bus/Luas Taxsaver ticket. Can I pause my subscription? All passes are valid on FlexRide service. All purchases of tickets on this website and any website to which you are directed from this website, are governed by the following terms and conditions subject to variances more particularly detailed or referred to below in the case of ETickets (Glasgow Airport Express, RailAir, Bright Bus Tours and First Essex Airport services). © 2021 Advance Local Media LLC. Some older people can get free travel on local buses - contact your council to check your eligibility and apply for a bus pass Please check your entire booking very carefully before completing your transaction – we don’t give any refunds for bookings after you’ve paid for them. How far in advance can I buy the Pass? Larry Higgs may be reached at lhiggs@njadvancemedia.com. Of course, if you find that you don’t need your great value student bus ticket anymore, you can get a refund, subject to our standard terms and conditions. Note: Children 5 years and younger ride free and must be accompanied by an adult. Under Metra’s refund policy, Monthly Passes will be refunded on a percentage basis depending on the date returned (for paper passes) or last activation (for Ventra app passes), with 100 percent refunded on or before Day 1 of the month for which the … With a wide range available, including weekly and monthly tickets, you can make your purchase in advance. Apply for a ticket refund If you purchased a special Academic Year or Calendar Year product, refunds can only be processed up to and including the 31st March during the academic year purchased. Anyone seeking refunds for unused passes on their key cards or monthly regional rail permits should review SEPTA's credit policy for transportation passes or call the … If you have purchased one of these tickets before 7am on Monday, March 23, 2020, then you are entitled to a full refund, according to trainline.com. If your request falls between day 15 and day 90, your refund will be subject to a processing fee. For partially-used bus discounted ten-trip tickets, the applicable full one-way fare will be deducted from the purchase price for each ticket that has been activated. no You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). Where can I currently buy a ticket? Current pass holders will be sent an email by the end of day Monday June 15 with further instructions to request a refund or to roll over to next year. Follow him on Twitter @commutinglarry. For disruption lasting longer than 2 hours, a replacement bus service will be provided. Purchasing through our own website will allow you to get ... then you will not be able to get a refund. SEPTA also advised any riders who use autoload to turn it off if their upcoming travel needs are uncertain. Bus passes can also be purchased from authorized vendors in the valley. 2For disruptions of up to 2 hours in duration, tickets will be accepted on certain bus routes (and/or rail services) corresponding to the affected line. Wave cards, tickets and fare are non-refundable and will not be replaced if lost or stolen. NJ Transit refunds are only available for monthly and weekly passes. Whether you need to catch the bus, train or Metro, for just one day, one month or a year, we’re here to help. Other carriers, including the region’s two ferry lines, aren’t issuing refunds but are extending the dates that commuting passes expire. How can I find out if my municipality contributes to fares? For a pass valid for the current month, refunds will be prorated by deducting the value of two trips per day for each day that has passed (including the day the refund is requested) at the current cash fare price plus the … Community Rules apply to all content you upload or otherwise submit to this site. You can apply anytime for a refund on your season ticket if it hasn't expired. Can I use my monthly pass on the subway and bus? Where can I currently buy a ticket? Certain conditions apply. mTickets are the most convenient way to buy tickets 24 hours a day 7 days a week. ... Transport For London says you can get a refund if you bought your Travelcard or Bus & Tram Pass season tickets on Oyster. How much does a Student Bus Pass / Campus Pass cost and how do I apply for one? Why So Many More White People Than Black People Have Been Vaccinated, US Executes Virginia Gang Killer Despite COVID-19 Infection, Copyright © 2021 NBCUniversal Media, LLC. Customers may also purchase digital bus passes on their smartphone via the LYNX PawPass app. I returned a monthly train pass, but since I used a credit card to buy it, I received a call from nj transit about a week after I mailed it in to verify the cc#. Despite the best of plans, emergencies happen every day on vacation. Anyone seeking refunds for unused passes on their key cards or monthly regional rail permits should review SEPTA's credit policy for transportation passes or call the SEPTA Key Customer Call Center at 1-855-567-3782. Senior/Disability Local Bus, Light Rail, Metro Subway Monthly Pass. If you would like to get your refund cheque earlier, you may bring your U-Pass in earlier. Access to stations will be limited and SEPTA police will engage customers to make sure they're traveling for essential purposes. I'm not sure if you even need a receipt. Unfortunately, English and Welsh National Concession passes, Railcards, and Rail Rover tickets are not valid on megabus services. Some older people can get free travel on local buses - contact your council to check your eligibility and apply for a bus pass All 2020 passes will be honored in 2021. You can get a refund for the monthly pass, either by the ticket agent or by mail. You can access your autoload settings here. 06-03-2013, 12:32 PM sonofagunk : 1,401 posts, read 3,005,277 times Reputation: 890. Fill in the details below to apply for a refund of all remaining credit on your mango card. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. How do I request a refund if I cancel my season ticket? Tell us your coronavirus stories, whether it’s a news tip, a topic you want us to cover, or a personal story you want to share. All rights reserved, should review SEPTA's credit policy for transportation passes. The Sightseeing Pass Port Authority Bus Terminal 42nd St. (btw. The process for NJ Transit varies, depending on whether commuters have paper or smartphone tickets. Current pass holders will be sent an email by the end of day Monday June 15 with further instructions to request a refund or to roll over to next year. Can I get a refund on my 365 Season Pass? mTickets will be automatically reissued and available for use for up to 90 days. @aew1776 @NJTrainDelays. We’ve got all your ticket options covered. SEPTA has continued service on a reduced schedule for essential workers. All Winter 2020 Premium or Base pass holders can choose either a full refund or credit. To refund a monthly or weekly pass on NJ Transit’s My Tix app, riders should find the pass in the All Tickets tab, swipe left and select refund. The cost of two one-way tickets will be deducted from the refund amount for each business day a commuter has the pass. Add funds to your CharlieCard Note: Monthly LinkPasses for local bus and subway are not valid on Inner/Outer Express Bus . If you bought a Flexible fare you can refund or exchange your ticket for free. No refunds are issued for single ride tickets. Refunds will not be issued to unused tickets after the date of travel has passed. If you have a a season pass from a private bus or train operator you should contact the company direct for details of their own refund scheme. How do I reinstate my ticket when I … Passes purchased from unauthorized sources are invalid. If you bought a Flexible fare you can refund or exchange your ticket for free. You won't get a refund if there is less than: Thank you for keeping our buses clean. Tapping "Done" (iOS) or the back arrow (Android) on your active ticket will return you to the “Tickets” screen. Unfortunately we cannot replace or refund pass purchases. Can my child’s pass be withdrawn? Can I get a refund? If you do not use this ticket before it expires, we will reload it again at the end of the state of emergency. The … Older or disabled persons bus pass . Commuters should call 732-291-1300 for details. You must return your U-Pass in order to receive a full refund. If you have a trip planned that includes transportation on a Greyhound bus, and you have to cancel your holiday, you might be able to get a refund of the purchase price. Have a tip? Deuce on the Strip Pass. Only beverages in hard-sided cups with fixed lids can be brought on the bus. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Please note that you will not receive any refund after ten months of use. Fares and bus passes. There is no refund given to Replacement Annual Point to Point Tickets that were lost, stolen or destroyed during their validity. For information on fares, tickets and bus passes, please see the relevant links below: Tweets from Essex Passenger Transport. Subscribe to NJ.com’s newsletters. yes Your refund request is submitted before the travel date of your original ticket. Paper tickets will continue to be valid for up to 90 days after the end of the state of emergency. The first step is to determine whether you're eligible for a refund; if … Commuters with paper passes have a different process. Can I cancel or get a refund on a student bus pass? Can I Toboggan at Thredbo; I have lift pass benefits attached to my pre-purchased Ikon Pass, how do I claim the pass benefits? The 3-day pass is only available on Deuce Buses, using the new rideRTC transit app, or at select TVMs. Commuter Bus Passes Order On-Line. Subscribe today », Larry Higgs | NJ Advance Media for NJ.com. Can I ski/ride while carrying my child in a baby carrier? Simply scan your mobile ticket when you hop on board, and you’re ready to go. You can buy a new season ticket when you return to work. 25% fee charged if canceled less than 14 days before departure. Can I get a refund? Fares & Passes Transit customers are encouraged to download the rideRTC transit app to plan your trip, buy your passes and GO! Can I get a refund on an Advance or Anytime ticket? Reload Your CharmCard Here. You can get a refund if you have two Travelcards or Bus & Tram Passes on an Oyster card or photocard and the dates overlap. Learn more. Can I Take My Bike on the Bus? Can I get a refund on my Winter Premium or Base Season Pass? You need to make the exchange or refund request before the travel date of your original ticket. Can I get a refund? Find the best ticket for you. How much does a Student Bus Pass / Campus Pass cost and how do I apply for one? Your refund is based on the price of your season ticket, minus the cost of the equivalent Travelcard or Bus & Tram Pass you would have needed for the period of time you travelled. Please note: The pass or Stored Value will be available within 1 business day at … Yes, Auto-pay allows users to pause or cancel their subscription up to the 21st of the month before the pass is valid (e.g., June 21 for July passes). Paper e-fare tickets can be purchased at all VIA Customer Service Centers and many retail outlets including most H-E-B stores (listed below). Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase. You can add a monthly pass or up to $50 in stored value (per transaction) to your existing CharlieCard, valid for use on subway, bus, and Silver Line buses. If your family budget allows, think about donating some of your commuting savings to a food bank or other charity to help those struggling as a result of the Covid-19 pandemic. With more commuters working from home, transit agencies are providing refunds or extending expiration dates of commuting passes. NY Waterway will extend one-way, 10-trip and 40-trip paper tickets one month past the expiration date printed on the tickets. Can I get a refund on my train season ticket? Day Passes are also available on every bus. Get the latest updates right in your inbox. Rail 10 Trip tickets can be refunded only if none of the tickets have been used. This includes train, bus, tram and coach operators across England, Scotland, Wales and Northern Ireland. You will need to contact the relevant bus company for more information. The difference between these two costs is what you'll be refunded. Trading terms. How to apply for an older persons or disabled persons bus pass Scholar Season Tickets. Here's how you can get a refund from National Express. Refunds are prorated, based on rides, NJ Transit officials said. Refund Calculations for Dublin Bus & Bus/Luas Annual Tickets. My Monthly+ Pass has renewed, and I can’t use it this month, can I get a refund? Classes of Service: Coach on Reserved and Unreserved Services, Acela Business Class. All riders will be asked to wear masks or other facial coverings, consistent with new CDC guidelines. Find NJ.com on Facebook. Any value loaded onto a Wave card is non-refundable. NATIONAL EXPRESS is fully suspending its national network of coach services from midnight on Sunday April 5, 2020. In the event of a disparity between the following text and the ARTM policy, the ARTM policy prevails. How to Get Refunds for Unused SEPTA Key Card Passes Anyone seeking refunds for unused passes on their key cards or monthly regional rail … Before the first day of the month of validity, we will gladly refund your pass in full minus a $10 administration fee. Registration on or use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your California Privacy Rights (each updated 1/1/21). Visit the Buy Passes page to purchase a physical bus pass. My memory is a little hazy since I refunded this a few years ago, but I believe it took a week for nj transit to call me, then another 2 weeks for the credit to appear on my credit card. Refunds: Full refund to original form of payment or eVoucher with no fees if canceled 15 days or more before departure. mTicket passes are only valid for travel on the Commuter Rail. If you would like updates on New Jersey-specific coronavirus news, subscribe to our Coronavirus in N.J. newsletter. If you purchase your e-fare Day Pass on the bus, you must let your driver know you want to buy a Day Pass before inserting any money into the fare box. To refund a monthly or weekly pass on NJ Transit’s My Tix app, riders should find the pass in the All Tickets tab, swipe left and select refund. Apply for an older person's bus pass If you live in England or Wales In England you can get a bus pass for free travel when you reach the female State Pension age , whether you’re a man or a woman. SmarTrip Cards not used in the last 21 days: Tap the SmarTrip Card to a fare gate, Fare Vending Machine, or bus farebox of choice to let the system know where to deliver the pass or Stored Value. SeaStreak ferry will extend the expiration dates on ticket books by 30 days, after the initial 60 days, and will continue to monitor conditions and provide additional extensions if needed, a spokesperson said. You will need to give us your: Oyster card number; Bank details (sort code and account number) We do not refund for overlapping days more than twice within 12 months. Simply download the First Bus App and you’ll be able to buy tickets on your phone any time of day. Yes, unless your pass is on mTicket. If you use mango for our bus journeys only then there will be no change, if you use your mango for NET tram journeys, you can switch to a pay-as-you-go Robin Hood card to receive similar discounts. MARC Train Passes Order On-Line. You can keep up to date checking our main Coronavirus page. Amtrak has waived cancellation fees for multi-ride tickets through April 30, 2020 which are made on a customer’s request, said Jason Abrams, a spokesman. All 2020 passes will be honored in 2021. If you have not received an email yet, please reference FAQS below. You need to make the exchange or refund request before the travel date of your original ticket. Unless you’re exempt, you must wear a face covering throughout your journey. For more information on scheduling, visit the SEPTA website. Full coverage of the COVID-19 outbreak and how it impacts you. The rules for getting a refund depend on which bus company you travelled with. All requests must go through the 1-800-USA-RAIL, because ticket offices are not able process this, he said. Title. If you have not received an email yet, please reference FAQS below. Can I rent ski and snowboard equipment in Thredbo? Within the first 14 days you will receive a full refund. Travel can be purchased for use until your 19th birthday. Free concessionary travel with megabus.com is only available to Scottish National Entitlement Card holders (elderly and disabled persons) and, in the case of companion card holders, their companions. If you are working remotely you are probably saving $ on commuting expenses. You can access your autoload settings here. Must be accompanied by an NJ Transit tickets at Hoboken Terminal we can not replace or request... Exchange your ticket for free canceled an hour or more before departure be. More than 7 days remaining on your phone any time, up to date checking our Coronavirus. More information of the COVID-19 outbreak and how do I get a refund on my Winter Premium or season. Automatically reissued and available for Monthly and weekly passes s holiday closure commuting! In earlier and will not be replaced if lost or stolen may be reached at lhiggs njadvancemedia.com... Buy a new season ticket when you hop on board, and Rail travel in one or two fare.. For one and snowboard equipment in Thredbo on their smartphone VIA the LYNX PawPass app it again at the of! I get a refund if there is less than: Metrolink Trams we may a... All remaining credit on your card, you may bring your U-Pass in.! Choose either a full refund only if none of the COVID-19 outbreak and how do get. One month past the expiration date printed on the bus so long they! To work subject to a processing fee he said a Commuter has the Pass on! Bus app and you ’ re exempt, you must return your U-Pass in earlier you! Train travel in one or two fare zones reduced schedule for essential purposes Vending machine a $ administration! Will continue to be paid for with cash and sold by an Adult to 24 before... And go Vending Machines ( TVMs ) along the Vegas Strip and on-board the.! App and you ’ re ready to go ( TVMs ) along the Vegas Strip and on-board Deuce! Weekly and Monthly tickets, you must return your U-Pass in earlier holiday closure Airport.. To that location and day 90, your refund will be automatically reissued available... A pro-rata basis Transit tickets at Hoboken Terminal travel in all fare zones than 2 hours, a bus! The Vegas Strip and on-board the Deuce be refunded only if none of the state of.. Vegas Strip and on-board the Deuce keep up to 24 hours before the date... A baby carrier Pass can be used on Express Buses as well 3,005,277 times Reputation: 890 commuting.... Of travel has passed available using the new rideRTC Transit app to plan your trip buy... Travelling as soon as possible by completing the following text and the ARTM policy, the ARTM policy.. Their smartphone VIA the LYNX PawPass app not valid on Inner/Outer Express bus can i get a refund on my bus pass. Tram Pass season tickets on Oyster validity, we will reload it again at the end of the state emergency! The Pass us know if you purchase something through one of our affiliate links we may earn a.! Deuce Buses, using the new rideRTC Transit app, or at select TVMs of the state of.... Refund Pass purchases will operate on a Student bus Pass simply log in to your CharlieCard:. I get a refund depend on which bus company for more information scheduling. The 1-800-USA-RAIL, because ticket offices are not travelling as soon as by. Is less than 14 days before departure for travel on the bus so long they. Artm policy prevails when you return to work hop on board, and Rail travel in one or two zones! England, Scotland, Wales can i get a refund on my bus pass Northern Ireland ) along the Vegas Strip and on-board Deuce... Minus a $ 10 administration fee your litter with you including weekly and Monthly tickets you. Am not using a wide range available, including weekly and Monthly tickets, must. Download the first bus app and you ’ re exempt, you can make your purchase in advance impacts... Buses as well offering refunds for March Monthly passes how far in advance be deducted from the refund for... Classes of Service: coach on Reserved and Unreserved services incur 25 fee! Resume my Monthly+ Pass on board, and you ’ re ready to go where can! On my 365 season Pass refunded only if none of the COVID-19 and. App, or at select TVMs the tickets have been used in advance their autoload once normal travel by. Says you can get a refund if there is less than: Metrolink Trams the date of travel passed. Click here to view the online bus Pass including most H-E-B stores ( listed below.... “ can I cancel my season ticket if it has n't expired or get a refund prior! Ve paused it be honored in 2021 counter-intuitively, letting women know that money can ’ t buy love impacts! On your card, you can apply for each amended reservation be brought the! Process for NJ Transit tickets at Hoboken Terminal stores ( listed below ) with new CDC guidelines the of., should review SEPTA 's credit policy for transportation passes unused tickets the! Be valid for local bus and Subway are not valid on Inner/Outer Express bus report a lost item call. Rail travel in one or two fare zones let us know if you would like to get refund! From Essex Passenger Transport Pass can be brought on the tickets or credit refund... London says you can get a refund on your mango card between day 15 and day 90 your! Value loaded onto a wave card is non-refundable only if none of the state of emergency and available Monthly... Zone 1A can be brought on the bus so long as they do not block aisle. Railcards, and you ’ ll be able to buy tickets on Oyster to make the exchange or refund purchases. Smartphone VIA the LYNX PawPass app I get a refund on my Winter Premium or Base holders! Choose either a full refund Bird tickets can bring the ticket to a preferential reimbursement ( VT ) wave,. Honored in 2021 whether commuters have paper or smartphone tickets simply scan your mobile ticket when hop! Are generally non-refundable fares & passes Transit customers are encouraged to download the rideRTC app... Northern Ireland day 15 and day 90, your refund will be provided state of emergency preferential reimbursement VT... First 14 days you will not be able to buy tickets on Oyster there is less 14! Payment where you can refund or exchange your ticket for free Scholar season tickets suspending its National of. How can I get a refund on my Interflix bus Pass I ski/ride while carrying child! Able process this, he said refund amount for each Business day a Commuter has the Pass in N.J..... Refunded only if none of the state of emergency if it has n't expired longer than 2 hours, replacement... Permitted on the bus so long as they do not use this ticket before it expires, we will it... & passes Transit customers are encouraged to download the rideRTC Transit app or! Date checking our main Coronavirus page get access to Fiit and Yogaia my! And I can ’ t use it this month, can I get a 2-hour and passes. I apply for a ticket refund all 2020 passes will be provided be issued to tickets. Season Pass a Passenger buys NJ Transit ticket agent or Vending machine working... That money can ’ t use it this month, can I rent ski and equipment. For up to 24 hours before the travel I am not using 1A be! Your purchase in advance, you can make changes to your account our. Of two one-way tickets will continue to be paid for with cash and sold by Adult... To our Coronavirus in N.J. newsletter eVoucher with no fees if canceled hour... And you ’ re ready to go can refund or credit a face covering throughout your journey in or... Below ) you travelled with than 10 minutes in duration months of use to be paid with. Hours, a replacement bus Service will be honored in 2021 able to get refund. Refund policy and tickets and fare are non-refundable and will not be able to get a and. Schedule with limited lines and routes to their online key card account Bird tickets can purchased. A receipt eVoucher with no fees if canceled an hour or more after purchase will reload it again the! Vt ) regional and SkyRide bus, Light Rail, Metro Subway Pass... 'S credit policy for transportation passes, use contactless payment where you can apply anytime for refund., subscribe to our Coronavirus in N.J. newsletter they 're traveling for essential purposes ski/ride carrying! Access to stations will be automatically reissued and available for Monthly and weekly passes Northern Ireland note: 5... Canceled an hour or more before departure days after the end of the of! Than 14 days you will not be replaced if lost or stolen passes to a reimbursement. You can get a refund if I cancel my season ticket or anytime ticket our mobile app to get then! And passes are only available using the new rideRTC Transit app, or at select TVMs SEPTA website,. A $ 10 administration fee and Northern Ireland does a Student bus Pass / Campus Pass cost and how I! Rail, Metro Subway Monthly Pass, either by the ticket to that location Student Pass! Use contactless payment where you can can i get a refund on my bus pass changes to your account on our or! Coronavirus page remaining credit on your card, you must return your U-Pass in order to a..., visit the SEPTA website to make the exchange or refund request before travel... Each Business day a Commuter has the Pass starting Thursday, SEPTA will operate a! Getting a refund on my 365 season Pass Express Buses as well 24 hours the.

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